Term of Use
Terms of Use
Welcome to mige-global.com (the “Website”). MiGe provides products and services (the “Services”) to you subject to the notices, terms, and conditions set forth in this Agreement (the “Agreement”). When you use any of the Services, you will be subject to the rules, guidelines, policies, terms, and conditions that relate to the provided Service, including the Privacy Agreement, which are incorporated by reference into this Agreement.
Examples of your use of the Services provided include (but are not limited to) browsing the Site, registering for an account (the “Account”), purchasing a product (the “Product”), or leaving or using customer reviews. We reserve the right to modify or revise this Agreement at any time for any reason, with or without prior notice to you. Any revisions of this Agreement will supersede and replace any previous Agreement effective immediately upon posting to this page.
USE OF SITE
You represent and warrant that you are of legal age in your place of residence, which in the United States is normally 18 years old. If you aren't, you won't be able to utilize the Services.
When you register for an Account or purchase a Product, you represent and warrant that you have read, understood, and agree to be bound by this Agreement. You should close your Account and cease using the Site if you do not agree to the Agreement. Your right to visit the Site and purchase products will be immediately terminated if you breach this Agreement. It is your obligation to keep track of any changes to this Agreement.
We hereby grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, unless we expressly permit you to do so in writing in advance. Without giving you notice, any breach of this Agreement will result in the cancellation of the license granted in this paragraph.
Except as permitted in the paragraph above or unless expressly permitted by us in advance in writing, you may not make any commercial use of any of the information provided on the Site, you may not make any use of the Site for the benefit of another business, and you may not reproduce, distribute, display, sell, lease, transmit, modify, or otherwise exploit this Site or any portion.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, or could give rise to any civil or criminal liability under the U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
This Site's content is offered purely for educational reasons. For guidance, diagnosis, and/or treatment of any health-related concern, you must consult a licensed physician or competent health care expert. Submissions, thoughts, or ideas expressed on this Site are those of the individual expressing them, and may or may not reflect our views.
At our discretion, we reserve the right to reject Service, terminate accounts, and/or cancel orders, including, without limitation, if we feel that customer behavior violates applicable law or is harmful to our interests.
At our discretion, we reserve the right to reject Service, terminate accounts, and/or cancel orders, including, without limitation, if we feel that customer behavior violates applicable law or is harmful to our interests.
CONSENT TO RECEIVE ELECTRONIC COMMUNICATION
When you use the Site, purchase, send emails to us, or otherwise communicate with us electronically, you consent to receive communications from us electronically. These electronic communications may include emails from us, messages posted to your Account dashboard, text messages, replies to reviews, or the like. You agree that all agreements, notices, disclosures, and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.
REGISTRATION FOR AN ACCOUNT
To use some of the Services made available to you, you may need to create an Account. When registering for this Account, you are required to provide true, accurate, and current information, including your name, address, and email address. If your information changes, you are responsible for updating your Account information. Changing your Account information may be done within your Account dashboard or by emailing us at info@mige-global.com.
To enable you to access and utilize some parts of this Site, you may be given a password, an account login name, or other login credentials. You are completely responsible for keeping this password and identification secure and secret. Any unlawful use of your password or identification must be reported promptly to us. You shall be deemed allowed to access and use the Site in accordance with the terms and conditions of this Agreement each time you use a password or identity, and we will have no duty to examine the authorization or source of any such access or use of the Site.
You will be solely responsible for all access to and use of this Site by anyone using the password and identification originally assigned to you whether such access to and/or use of this Site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.
PURCHASE OF PRODUCTS
We may use your personal information in accordance with our Privacy Policy in completing your order, issuing a refund, to conduct anti-fraud checks, and in complying with legal requirements.
ORDERS
Orders are placed by following the instructions on the Site. When you add an item to your shopping cart, it is not reserved; other customers may purchase it until your order is completed and accepted by us. Before submitting your order, you are responsible for reviewing it and making any necessary adjustments. All orders are contingent on payment and availability.
ACCEPTANCE OF YOUR ORDER
Once you place an order, we will process your order and send you an order confirmation by email.
We may, at our discretion, refuse to accept an order from you for any reason, including if we are unable to obtain authorization for payment if shipping restrictions apply to a particular item if the Product you ordered is out of stock or do not satisfy our quality control standards or are withdrawn or you do not meet the eligibility criteria set out in this Agreement.
From time to time, we may offer you an alternative Product, in which case we will require you to re-submit your order. We are not liable to you or any third party if we withdraw any Product from the Site, if we remove or edit any materials or content on the Site, if we refuse to process a transaction, or if we unwind or suspend any transaction after processing has begun.
If you have canceled your order before we have processed the transaction or if we cancel your order at any time for any reason, then we will promptly refund any payment already made by you or your credit or debit card company to us for the order.
If you discover that you have made a mistake with your order after you have submitted it to us, please contact us immediately by email to info@mige-global.com.
PRICES
Prices shown on the Product page are in U.S. dollars but do not include taxes or delivery charges. Once you select a Product and place it in your shopping cart, you may see all the charges you must pay, including taxes and any delivery charges.
All prices are valid as advertised, except in cases of obvious error as set forth below. If the price for a Product in your order changes before we process your order transaction, we will contact you and ask you to confirm that you wish to proceed with the order at the revised price. We make every effort to ensure the information, details, and pricing on the Product pages are accurate and current. However, on occasion, we discover an error in pricing. If a Product you have ordered is incorrectly priced, we will contact you immediately to offer a refund or replacement. If the Product is already in transit to your shipping address, we will offer a refund when the Product is returned.
If you are a customer whose credit or debit card is not denominated in U.S. dollars, your final price will be calculated in accordance with the applicable exchange rate on the day your credit or debit card issuer processes the transaction.
ORDER TRANSACTIONS
Payment for Products can be made using a Visa, MasterCard, American Express, or Discover Card, as well as any other methods that may be available on the Site at any time. You will then return to the Site after your payment has been completed. Payment for your order, including any pre-order, will be deducted and cleared from your Account in full at the time you place it.
You confirm that the credit/debit card or PayPal account that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card or PayPal account to use it and that there are sufficient funds or credit facilities to cover the cost of the Product (s) ordered.
We take reasonable precautions in securing our Site. We take reasonable care, in so far as it is within our control to do so, to keep the details of your order and order transaction secure. However, we are not liable for any loss you may suffer if a third party procures unauthorized access to any data and/or personal information that you provide when accessing or ordering from the Site.
DELIVERY
MiGe is responsible for each purchase that you make during the time it is in transit until it is delivered to your specified delivery address. Our goal is to deliver the Product (s) to you at the place of delivery requested by you in your order, if it is located within the United States, a U.S. Territory, or an APO/FPO address with a U.S. zip code. Please note that it may not be possible for us to deliver to some locations. Should this be the case, we will inform you using your contact details and arrange for the cancellation of the order or an alternative delivery address.
Delivery of any Product costing in excess of US$500 will require a signature acknowledging receipt to be delivered. Such Products cannot be left at places of delivery stipulated in your order if you, or someone you have authorized to accept delivery, is not present to accept delivery. Anyone at the delivery address who is 18 years of age or older will be deemed to be authorized to accept delivery on your behalf. Once a Product is delivered to you, or if a signature is required, delivery is signed for by you or by someone at the delivery address, responsibility for your purchased Product (s) passes to you.
Our goal is to ship all purchased Products within two business days of the date on which you place your order or if you have chosen to have a Product monogrammed or personalized within two business days of the date that the monogramming or personalization of the Product is completed, or such other timeframe as may be indicated on the Site. If a Product in your order is backordered or being monogrammed or personalized, your order may be processed with multiple shipments.
We intend to deliver Product (s) in accordance with any confirmed delivery date we have provided you for any order that we accept, but we cannot guarantee any exact delivery dates. If we believe we will be unable to meet a confirmed delivery date, we will make every effort to notify you, but we will not be liable for any losses, liabilities, costs, damages, penalties, or expenses resulting from late delivery.
We may offer you an option for two-day delivery of your order. However, if two-day delivery is available through the Site, we only offer such delivery for orders placed (and for which we have received full payment) before 10:00 A.M. (EST). Two-day delivery may not be available for orders placed on or that you want to be delivered on Saturdays, Sundays, or holidays. Finally, the availability of two-day delivery will always be subject to availability of stock, subject to a surcharge, and be dependent on where the delivery location is. Two-day delivery does not apply to pre-order, backorder, or monogrammed/personalized items.
Upon delivery of an order, you agree to inspect the Product (s) for the correct quantities and any obvious faults, defects, or damage.
With respect to Products that cannot be delivered without a signature, if delivery is delayed through your unreasonable refusal to accept delivery, if you are not at the place of delivery stipulated in your order on the designated delivery date, if you refuse to sign for the delivery of the Product (s) on delivery or if you do not (within two weeks of our first attempt to deliver the Product (s) to you) accept delivery or collect the Product (s) from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following: (x) charge you for our reasonable storage fee(s) and other costs reasonably incurred by us, including redelivery costs; and/or (y) no longer make the Product (s) available for delivery or collection and notify you that we are immediately cancelling your order, in which case we will refund to you or your credit/debit card company, as applicable, any money already paid to us, less our reasonable administration charges, including the amount charged for attempting to deliver and then returning the Product (s).
RETURNS
If you have chosen to return a Product eligible for a return, you are responsible for following our return policy and returning the Product to us as soon as reasonably practicable, but in no event later than 30 days from the order date. We will not accept any returns after 30 days. Products eligible for return must be returned unused, with tags attached in their original packaging. To return a Product, please email info@mige-global.com or call us at (424) 457-1016. We will provide a prepaid UPS label. Affix the UPS label to your package and bring it to a UPS drop-off location.
Returning items is always done at your own risk. If you are returning a Product for whatever reason, make sure it is properly wrapped and insured. We will not be held liable for any damage caused by your insufficient packaging or if the Product is damaged or lost in transit back to us.
You will be returned in full to your original payment method if you return a Product to us in line with the MiGe return policy within 30 days of the order date, provided the Product has not been used and is still in its original packaging. If you have used the Product, you will be given a credit to use at MiGe for a period of one year from the date you received it.
Refunds will be in the amount of the Product price plus taxes and will not include the original shipping cost. We will process the refund due to you as soon as reasonably practicable after the Product (s) have been returned to us and, in any case, within 5 business days of our receipt of the returned Product (s). Please note that refunds can take up to ten working days to appear in your Account due to varying processing times between payment providers.
We will keep a record of your order and these Customer Terms & Conditions for a period of one year after we have accepted your order. However, for your future reference, we recommend that you print and keep a copy of these Customer Terms & Conditions, your order, and the Confirmation of Order.
We offer a flexible return policy to make your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if Products are returned repeatedly.
FAULTY PRODUCTS
If a product is damaged upon arrival or if a manufacturing defect occurs within 30 days of purchase, it is considered defective. Products that have been damaged by regular wear and tear are not deemed defective. If you return a damaged or malfunctioning Product, we will refund your initial shipping charges, as well as the price of the Product and any relevant taxes. Please follow the "Returns" guidelines above to return a faulty or damaged Product.
DISPUTES
Any dispute or claim relating in any way to: (1.) your use of the Site, (2.) any Product or Service sold or distributed by us or through our Site, or (3.) the order transaction will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this Agreement.
In arbitration, there is no judge or jury; instead, an arbitrator will hear both sides of the case, but court review is limited. The arbitrator can award the same types of relief as a court, which include injunctive relief, declaratory relief, or statutory damages. The arbitrator must follow the terms of the Agreement as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent CSC Services of California, Inc., 2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA 95833-3505. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, we will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. The arbitration can be conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuses of intellectual property rights.
This Agreement will be governed by and construed in accordance with the Federal Arbitration Act, applicable federal law, and the laws of California, without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).
SEVERABILITY
If any of these provisions is found to be invalid, void, or unenforceable for any reason, that condition will be treated as a separate condition, and the validity and enforceability of the remaining provisions will not be affected.
OUR CONTACT INFORMATION
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to: info@mige-global.com.
NOTICE FOR CALIFORNIA RESIDENTS
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to info@mige-global.com. You may also contact us by writing to MiGe, Inc., 2080 Empire Ave., Suite 1045, Burbank, CA 91504, or by calling us at 424-457-1016. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445–1254 or (800) 952–5210.